Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
en:help:faq [2019/09/05 11:59]
alpinequest
en:help:faq [2020/06/21 21:19] (current)
psyberia
Line 15: Line 15:
 Yes. Yes.
  
-You need to reuse the same Google account on your new device. Then open the Play Store application,​ click on the top/left menu, select "My Apps & Games" and all your purchased applications will be listed in the "​Library"​ tab.+You just need to reuse the same Google account on your new device. Then open the Play Store application,​ click on the top/left menu, select "My Apps & Games" and all your purchased applications will be listed in the "​Library"​ tab
 + 
 +To reuse the data from your old device, please see below. 
 + 
 +\\ 
 + 
 +===== I have a new device, how can I reuse all the data I have on my old device? ===== 
 + 
 +The application saves all its data in its application folder. In order to reuse your data, you need to copy this folder from your old device to your new device. [[en:​help:​settings:​storage#​how_to_locate_the_application_folder|See here how to locate the application folder]]. 
 + 
 +  * If the application folder is located on an SD card, you can simply reuse the same SD card on your new device; 
 +  * Otherwise you need to manually copy the folder: you can use your USB cables and a computer, or create a ZIP archive of the application folder and copy this archive using a cloud application. 
 + 
 +After moving the application folder, be sure to correctly setup the application on your new device [[en:​help:​settings:​storage#​how_to_change_the_application_folder|as explained here]].
  
 \\ \\
Line 38: Line 51:
  
 It means you're currently located in a country where the Play Store doesn'​t offer paid application. It means you're currently located in a country where the Play Store doesn'​t offer paid application.
 +
 +\\
 +
 +===== I've made an in-app purchase but the application doesn'​t see it =====
 +
 +Please first check the status of your purchase in the Play Store application. In the Play Store application,​ open your "​Account"​ section, then select "​Purchase history"​ and check that the purchase has been correctly fulfilled.
 +
 +Then, with Internet data turned on, open the application,​ wait a few seconds so the application can retrieve new purchases, then tap on the main menu item and on "Get more features"​ to list all in-app purchases. Your purchased item should be displayed with a green dot.
 +
 +
 +\\
 +
 +===== Is it possible to automatically synchronize my data on the Cloud? =====
 +
 +Yes, simply use your favorite Cloud application to synchronize any of the storage folders used by the application. [[en:​help:​settings:​storage|Here is a description on all folders that are used by the application]]. Most likely, you'll want to synchronize the ''"​**/​landmarks/​**"''​ folder which is the default folder for all the placemarks you've created (waypoints, tracks, routes, areas).
 +
 +{{:​icon_help.png?​nolink}} Please note that "​synchronizing"​ does not mean "​backuping"​. If you delete some items on your device, they will also be deleted on your Cloud after a sync.
 +
 +Here are some example of applications you can use (we are not related to any of them):
 +  * Multi-protocols:​ [[https://​play.google.com/​store/​apps/​details?​id=com.nutomic.syncthingandroid|Syncthing]] (open-source),​ [[https://​play.google.com/​store/​apps/​details?​id=com.github.catfriend1.syncthingandroid|Syncthing-Fork]] (open-source),​ [[https://​play.google.com/​store/​apps/​details?​id=dk.tacit.android.foldersync.lite|FolderSync]];​
 +  * Google Drive: [[https://​play.google.com/​store/​apps/​details?​id=com.ttxapps.drivesync|Autosync for Google Drive]];
 +  * Dropbox: [[https://​play.google.com/​store/​apps/​details?​id=com.ttxapps.dropsync|Dropsync]];​
 +  * OneDrive: [[https://​play.google.com/​store/​apps/​details?​id=com.ttxapps.onesyncv2|OneSync]];​
 +  * Yandex: [[https://​play.google.com/​store/​apps/​details?​id=ru.yandex.disk|Yandex.Disk]];​
 +  * etc.
  

Choose language:

Online help